Struggling to handle Quicktext Notifications?
HERA Our Digital Assistant for
Hotel Reservation Agents can help.
Compelling Offers
Send compelling offers that convert. Hotels that send an offer immediately, can get up to 30% conversion.
Fully Automated
HERA's fully automated offer sending function is based on the information that Velma has collected from the potential booker while they were on the website. You can also use the Add-in to respond to Emails manually.
Confirm via Website
The Guest securely confirms the offer by clicking on a button in the Email leading to the checkout page of your booking engine to ensure efforless and secure bookings.
Free Email Add-In / Extention
Certified Add-ins / Extensions available for free for the most common Email clients via their app markets.
"Often really valuable tasks are so boring that it is extremely difficult to convince staff to do it. There seems to always be something more urgent. We created HERA to help with exactly these kinds of mind numbing repetitive tasks that people hate"
Brendan May
Managing Director
Auto send offers based on Velma notifications
Reply to Email booking request with compelling offers
Save 70% of time answering Emails.
HERA - Hotel Email Reservation Assistant
HERA is an intelligent Email Add-in built for Hotel Reservation Agents to help respond to Emails.
Get the free HERA Add-in from the Microsoft App Source Marketplace
Get the free HERA Chrome Extention for Gmail from the Chrome Web Store
© 2020 Hotel Res Bot UG (haftungsbeschränkt)
Data Protection
As a European company we fully respect GDRP rules. A Data Processing Agreement will automatically be sent to you or the signing authority during the sign up process.
Stay in Full Control
HERA checks the rates; you decide on what is sent. You can personalize every message on the fly.
Home Office
HERA works in home office settings so you can respond to Emails without having to go to the office.
Multi-Channel
Respond differently depending on which channel the booking was made.
PCI-DSS
It is not allowed to request credit card details per Email and you could lose your credit card terminal. Collect credits cards with piece of mind.
Efficient
Nearly 70% of the time spent processing Email is spent on checking rates and editing templates. HERA automates the boring stuff so you can focus on what makes guests happy.
Velma & HERA - A Strong Team
Velma by Quicktext, helps hotels get website conversion of up to 10%
Hotels that send an immediate followup offer can increase conversion to 30%
But many hotels don't have the resources to handle every notification
Let HERA take care of sending offers.
When HERA and Velma work together - amazing things can happen. Velma tells HERA about someone shopping for a booking and HERA automatically sends a personalized offer.
€
0
per property / month plus statutory VAT
with self setup
Supported Emails:
Auto Process Quicktext Booking Notifications
Supported Email Clients:
Microsoft Outlook
Gmail / GSuite
No Integration Required:
No Availability check
Bookings are finalised via your booking engine (subject to deeplinking)
Optional Services:
Concierge Setup (our team sets up the system for you): €295
Training (our team explains how to complete the setup): €150
Choose your plan
249
€
per property / month plus statutory VAT
€250 / property one time setup fee
Supported Email Clients:
Microsoft Outlook
Gmail / GSuite
Supported Emails:
General Enquiries / Questions
All Cancellations
Send Offers (Group & Individual)
Create Reservation directly from Email Client
Modify Reservation directly from Email Client
Restaurant Reservations
Auto Quicktext Booking Notifications
Connected to your Booking Engine:
Rates and availability checked on your booking engine. Bookings are completed on your booking engine: BusyRooms, TravelClick, Windsurfer, D'EDGE, The Booking Button, Hotel Net Solutions, Simplex, OpenTable (Restaurants) and any booking engine supporting deep linking to the checkout page.