Two Strong Partners
Helping Hotels Drive Direct Business

Convert More Direct Email Bookings

With The Digital Assistant 
Hotel Reservation Agents

Get Your Free HERA Pro Subscription

Compelling Leisure Offers

 Whether individual, small or large groups HERA will help you send compelling offers that convert 

Frequently Asked Questions

HERA makes answering questions a breeze.  HERA automatically recognizes questions and suggests editable answers. 

Corporate Bookings

Corporate guests don't want an offer; they want a confirmation.  Create a booking and send a confirmation directly from Outlook.

Email Add-In / Extention

To use the HERA Pro Subscription you need the free HERA Outlook add-in / Chrome Extensions.  Download your certified Add-in or Extention below. 

"1 out of every 5 room nights are booked directly via Email.  However, most hotels are missing the data they need to analyze and improve performance.  Using HERA gives hotels a detailed Email performance data.
If you measure it, it will get better. "


Brendan May

Managing Director

Save up 70% of time responding to Emails

Increase Direct Email Revenue with improved conversion

Ensure effortless PCI-DSS and GDPR compliance

HERA - Hotel Email Reservation Assistant

HERA is an intelligent Email Add-in built for Hotel Reservation Agents to help respond to Emails.

Get the free HERA Add-in from the Microsoft App Source Marketplace 

Install the HERA Outlook Add-on

Get the free HERA Chrome Extention for Gmail from the Chrome Web Store

Install the HERA Chrome Extension for Gmail

© 2021 Hotel Res Bot UG (haftungsbeschränkt)

Legal NoticePrivacy Policy

Data Protection

As a European company we fully respect GDRP rules.  A Data Processing Agreement will automatically be sent to you or the signing authority during the sign up process.


Get detailed reports on your Email handling including number and type of email, processing time and conversion.  If you track it, you can improve it.

Stay in Full Control

HERA checks the rates; the Res Agent decided on what is sent and personalizes the message.

COVID-19 Readiness Communication

Over half of traveller are unsatisfied with hotel's communication on Corona Virus safety measures.  HERA helps you ensure every guest has all safety information.  


It is not allowed to request credit card details per Email and you could lose your credit card terminal.  Collect credits cards with piece of mind.

Save Time

Save up to 70% of the time spent processing Email.  HERA automates the boring stuff so you can focus on what makes guests happy. 

HERA & Mirai - A Strong Team

As a Mirai client, you get all the features of the HERA Pro subscription for free!*

No Setup fee (save €250)

No Monthly fee (save €1200 / year)

*some restrictions apply

Choose your plan

Subscription Plans

The Booker confirms the reservation by clicking on the offer and is taken directly to the Mirai checkout page to securely submit credit card details.

Easy as 1, 2, 3 

Personal Replies to Inbound Emails

1.HERA Checks The Availability
Fully Automatically

2. Compelling Offers That Convert

3. Confirm via Mirai on your own Website

The Booker receives a compelling and personal offer with all offer details, including customizable marketing texts such as property description and COVID-19 Readiness details.

HERA reads the inbound email and automatically shows the available rooms and rates from Mirai.  The Reservation Agent selects which offer(s) to send and personalizes the message

HERA was created with the help of Hotel Reservation Agents to automate the boring and repetitive part of reservations.  So you can focus on the things that make a difference.

I'm using a different Email Client



 per property / month plus statutory VAT

250 €0 / property one-time setup fee



Get HERA Now

Supported Email Clients:
Microsoft Outlook
Gmail / GSuite

Supported Emails:
General Enquiries / Questions
Individual Booking Request
Partner Booking Notifications
Group Booking Request
OTA Cancellations

Connected to Mirai:
Rates and availability checked on Mirai.  Bookings are completed on your Mirai checkout page.  Please note this offer is only valid for implementations with Mirai connectivity.

for Mirai Clients

Included Features:
Create Reservation directly from Email Client
AI Channel Manager
For Email & Voice Channel