Interested in how Hera can work for you?  Click the button to setup a call back.

Read incoming emails in many languages.  Even better, you can send offers automatically in the guest's own language.

Get a handle on conversion with a detailed reports.

We know you are busy serving guests.  That's why we made sure that setup is a snap.  Answer a couple of questions and our team does the rest.

Every Email follows your brand standard exactly.  No need for expensive quality audits.

Purpose build with hotels in mind.  Hera is designed to help hotels automatically answer the flood of email booking requests.  Despite the success of online booking engines, many guests still prefer to send an email.

Why You Will Love Hera

Start Getting More From Emails

Email & Conversion Tracking

Multi Language

 Easy Setup

Guests Love Hera Too

Guest get attractive offers - immediately.

Increase Revenue

Save Staff Costs

Brand Standard






per property / month plus statutory VAT*



DKIM (Anti Spam) Signature

Semi-Automation via Outlook Plugin

Get in Contact

SSL Protected Offer & Booking Page

Standard Email Templates (with your Logo)

Secure Stripe Payment Integration**

Rate & Availability Interface (1 Way)

Contact us

Reach out to us however you like.  We read every email.


+49 221 759 4179
+49 1577 533 92 93

Mönchsgasse 48, 50737 Köln Germany


© 2018 Hotel Reservation Bot

Best In Class

Do you know today how long it takes for a reservation request to be answered today?  Although emails account for up to nearly 25% of a typical hotel, the process is largely not analysed because of missing data.

The most accurate email parsing for hospitality.

Made For Hotels & Accommodation Providers

Focussed On Reservations

Don't get confused with making a general purpose bot.  Solve the biggest problems.

Integrated & Conected

Optionally connect to your PMS, CRS or Channel Manager for dynamic rates and availability and automated reservation delivery.

Tell Me More


Or contact us for a free consultation

Our Semi Automated Email Plans






Get In Contact

All Pro Subscription Features

Your Payment Gateway (e.g. Concardis)


per property / month plus statutory VAT*







Own Custom Domain (

Your Own Custom Email Templates

All Base Subscription Features

Get In Contact

A/B Testing & Conversion Expert Support

Secure Stripe Payment Integration**

2 Way Interface


per property / month plus statutory VAT*


Reply To Email Requests

Fully or Semi Automatically 

HERA, Your Hotel Email Reservation Assistant, scans your incoming emails and sends available offers before your resevation agents even see the email.  Alternatively, have your staff approve before sending.


Let you staff focus on making a difference by reducing boring and repetitive tasks.

Increase your conversion by getting a personalized high quality offer to guests faster

The needs of hotels are unique and standard solution don't work very well.  We bridge the gap by adapting best in class tools to hotel specific needs. 

Conversational Commerce

Keep up to date with conversational commerce tips and tricks!  We hate spam and will never spam you or sell your information.  You can unsubscribe at any time.

Meet Our Founders

Brendan May

"In this age of competition for staff, hotels can no longer afford to make people do boring repetitive tasks.

The staff will just go somewhere else."

Industry Reception

Rainer Lagemann

"To be honest I am amazed that it works.  It seems like magic.!  

Nicole Piefrement

"I have been interested in conversational commerce for a while, but hotel reservation bot makes it easy.

Anton Hell

"Basic email parsing has been around for a while, but this is the first solution I have seen really fitting the needs or a hotel.

Legal NoticePrivacy Policy

* Setup fees apply and vary depending on exact steup.  Sample Pricing: Base = €500, Pro = €1.500, Custom = €2.000.  50% setup discount for additional properties.
**Stripe fees are currently 1.4% + €0.25/ transaction.  For more information please see

HERA Outlook Plugin

Checking the availability and price, as well as putting together the offer takes the most amount of work.  Let HERA do these repetitive tasks for you, while maintaining complete control.